TUBER INFORMATION 

Tubers vary greatly in shape and size and are generally pretty unattractive, but the flowers are. They need an eye, neck, and body to grow. You will receive each individual tuber with a visible eye.          

If you believe your tuber does not have a viable eye, you must return the tuber(s) by mail at your expense for a refund or replacement. You have two days after delivery to contact us with the issue. The return must be sent no later than a week from the date of contact. The decision to refund or replace will be at our discretion. Refunds will be minus a 20 percent restocking fee.

We guarantee that tubers will be true to name. A wide variety of color and bloom quality can occur within different weather situations, so we do ask you to provide clear, quality pictures of blooms with foliage on the plant as documentation for us to consider in a replacement or refund request. If you believe you have a mislabeled tuber, you must contact us and provide quality pictures no later than October 1st of the current growing season. 

RESPONSIBILITIES

The USPS is responsible for all issues during delivery; you are responsible for the package once it reaches your provided address. An incorrect address is your responsibility. Please check your tubers immediately after they arrive.  If there is an issue not related to delivery, please contact us within seven days. We are not responsible for storage after you receive an order, or for your growing and pest conditions.

 SHIPPING INFORMATION

We ship to the Continental United States. Our flat rate is $15 per order.